Maxbot builder owns the conversation. A channel decides where that conversation runs. The website widget ships with Maxbot Free; WhatsApp is a separate add-on. More channels are planned, and we will only list one as available when its add-on genuinely is.
The architecture is built so a new channel can be added without changing what Maxbot builder is. These add-ons are not released yet, so nothing here is on sale and nothing here is included with a current purchase.
Bringing the same guided flows to Instagram direct messages, through Meta's messaging platform.
Page conversations answered by a Maxbot flow, using the same projects and captured fields.
Being evaluated as a future add-on for businesses whose audience lives on Telegram.
Because the conversation lives in the builder and the channel is only a delivery surface, a support flow you build today keeps working when a new channel arrives. The same captured fields, the same branches, the same project model.